Away We Go : Terms & Conditions

Our trailers are SMOKE-FREE and PET-FREE.
Driver must be minimum 25 years of age.

You will be given a full demonstration of how to set up the trailer and how everything works during your pick-up appointment. This demo is mandatory and take approximately 45 minutes. If your trailer is delivered to your campsite, the set up portion of the demo is offered but not mandatory.

It is essential that the trailer is returned on time so that it can be prepped for the next family. A late return fee of $150 for the first hour the trailer is late plus $50 for each additional hour or portion thereof applies.

Any damage to the trailer must be declared.

Any repairs must be authorized by Away We Go.

Away We Go extends an $800 deductible for collision damage at no extra cost. The renter is responsible for any other damage to the trailer.

Automobile liability insurance in Alberta extends to the trailer the vehicle is towing.

A police report must be filed in the event of a motor vehicle accident. Away We Go must be notified immediately of any accident.

Away We Go may require the use of "Rock Tamers" (or similar) mud flaps for travel to the Yukon or Northwest Territories.
Deposit Terms:

The reservation deposit must be received and a rental agreement signed before a reservation is confirmed.

The reservation deposit is applied to the rental fee which must be paid in full on the pick-up date.

If cancelled 15 or more days prior to the pick-up date, the reservation deposit will be refunded, less $80 administration fee. The reservation deposit is non-refundable within 14 days of the pick-up date.

A damage security deposit of $800 is required on the day of trailer pick-up. This can be in the form of cash, email money transfer or Mastercard/Visa preauthorization. If you wish to pay with a personal cheque, it must be received 14 days prior to pick-up. Upon return of the trailer we will inspect the condition of the trailer and refund the deposit, or balance thereof, after any excessive cleaning charges have been applied and/or damages repaired.